Justin Hicks called me after I entered a request with Home Advisor. He visited me very promptly, just as he agreed in a phone conversation. He provided me with a quote during the visit, both for me an my neighbor. He came on the day agreed and kept me updated as to his schedule prior to his actual work because he was delayed with additional work at the customer he was already working for. He and his crew were extremely polite as well as efficient. They completed the work quickly and cleaned up the area effected by their work. My neighbor and I were both very satisfied with their work and would certainly call them again.